-Final plan for upgrade to v5.3 due this week.  Need update on script.  Follow up with Steve as soon as I get word.
-Training Recordings
-Help Desk
-Future Hardware recommendations
-Stress Test
-Case Thresholds


Monday

Meeting w/ Andy and Steve - 1 hour
Meeting w/ Weber and Angela - 1 hour
Updated the Help Desk scripts with Angela - 1 hour
	- Need to create some training items for the Help Desk based on the scripts we went over.
Started recording some of the training items.
Started the Case Assessment & Stress Tests